Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Scharf Industries LLC, Copyright © 2013, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. In certain circumstances products may need to be shipped seperately if they are being shipped from multiple warehouses. In such cases additional shipping charges may be incurred. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Scharf Industries reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Scharf Industries signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the next day if ordered by 5:00PM , or in some cases within 2 business days if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Scharf Industries site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Scharf Industries site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 20 days from the date of delivery. In order for a return to be accepted customers must contact Scharf Industries and obtain a RMA (Return Merchandise Authorization) number within 10 days of the date of delivery of the product. Customers then have an additional 10 days from the date the RMA number is provided to ship the product(s) back to Scharf Industries. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return within 20 days from the date of delivery. The conditions for a return related to a fulfillment error is subject to the same processes and rules as described above for a return of a defective product. Items which are not defective and for which orders have been properly fulfilled by Scharf Industries LLC are generally not accepted for return. If Scharf Industries LLC elects to approve the return of a non defective item customers will be subject to a 20% restocking fee.
Exclusions:
Software - Returns are generally not accepted on software and items which contain software.
Shipping Policy
Shipping Time -- Most orders received before 5:00 PM EST will ship the next business day, provided the product ordered is in stock. Most orders received after 5:00 PM ESTwill ship within two business days. Orders are not processed or shipped on Saturday or Sunday or certain holidays, except by prior arrangement.
Items which are titled 'Free Next Day Shipping' are not necessarily shipped via UPS Next Day Air or FedEx Overnight. Next day shipping items are items which Scharf Industries estimates will most likely arrive the following business day (for orders placed before 5:00PM EST). Orders placed on Friday afternoon, Saturday, Sunday and certain holidays will not ship until the following business day and should generally arrive in two business days.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Scharf Industries or other parties only as an estimate. Scharf Industries reserves the right to alter the selected shipping method provided that we do not anticipate that the change will result in a later delivery date. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Taxes
Scharf Industries shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within New York State. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price